Transport & Delivery

TRANSPORT & DELIVERY

Port fees are offered from €240 purchase for the offer! (Metropolitan France only)

Orders are shipped within 48 hours. The average delivery time is 3 working days. We handle the transport with a dedicated offer to the wine sector to ensure you the best possible delivery conditions.

You will be kept informed of the progress of the shipment by email.

TRANSPORT COSTS :

In order to be transparent with our customers, we decided to apply a single rate depending on the country of delivery.

For France (UPS) : 14,90€ TTC. Offer at 240€ purchase. PICK-UP IN STORE - FREE

For Italy, Germany, Belgium, Spain, Luxembourg, Portugal, the Netherlands, Belgum :24€ per 6 bottles, 39,80€ per 12 bottles, 54€ per 18 bottles et 60€ per 24 bottles (maximum)

For all other destinations, please contact us to establish a quote.

INFORMATIONS :

If you are absent during the passage of the delivery :

The delivery person will contact you to arrange an appointment. If you are absent on the day of delivery, it will deposit a notice of passage in your mailbox so that you can arrange either another appointment-you, or to come and remove the order directly in a relay point at your convenience near you.

In case of incident:

You are required to check packages carefully during delivery so that you can immediately issue any reservations to the carrier. You have 8 days to send us a claim to our customer service. Please contact us promptly in case of an incident. Do not accept damaged packages. Vignapart will not be liable if you accept damaged packages.

Packaging :

We ensure that the wine boxes are packed in accordance with the standards imposed by their carrier.

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