TRANSPORT & DELIVERY
Port fees are offered from €240 purchase for the offer! (Metropolitan France only)
Orders are shipped within 48 hours. The average delivery time is 3 working days. We handle the transport with a dedicated offer to the wine sector to ensure you the best possible delivery conditions.
You will be kept informed of the progress of the shipment by email.
TRANSPORT COSTS :
In order to be transparent with our customers, we decided to apply a single rate depending on the country of delivery.
For France (UPS) : 14,90€ TTC. Offer at 240€ purchase. PICK-UP IN STORE - FREE
For Italy, Germany, Belgium, Spain, Luxembourg, Portugal, the Netherlands, Belgum :24€ per 6 bottles, 39,80€ per 12 bottles, 54€ per 18 bottles et 60€ per 24 bottles (maximum)
For all other destinations, please contact us to establish a quote.
If you are absent during the passage of the delivery :
The delivery person will contact you to arrange an appointment. If you are absent on the day of delivery, it will deposit a notice of passage in your mailbox so that you can arrange either another appointment-you, or to come and remove the order directly in a relay point at your convenience near you.
In case of incident:
You are required to check packages carefully during delivery so that you can immediately issue any reservations to the carrier. You have 8 days to send us a claim to our customer service. Please contact us promptly in case of an incident. Do not accept damaged packages. Vignapart will not be liable if you accept damaged packages.
We ensure that the wine boxes are packed in accordance with the standards imposed by their carrier.